Even with the new system in place there can be times when you catch the busy signal but if you've been waiting for ages to get on to the BBS to send a job - and are getting annoyed - don't!
There are three possibilities:
Therefore, chances are two out of three that something can be done to fix it immediately - or in the event that it is genuinely busy - we can give you a guesstimate of how long it will be - or talk you through using FTP instead.