The SysOp's guide to running a really cool BBS. Electrik Kool Aid SysOps are a slightly eccentric breed. Often they provide an outlet for countless computer hobbyists that is free to everyone but the SysOp. In return they tolerate abuse of their system, receive 3:00am phone calls from users who have forgotten their password, incur substantial expenses, and get very little, if any, acknowledgment that they exist as anything more than the person who writes the logon announcements. The low cost of the required hardware, the plethora of BBS software and the relative ease with which a BBS can be run allows many people to enter this somewhat bizarre profession in increasingly larger numbers. Though often SysOps come and go as the passing fancy is crushed by the first month's phone bill, there are those who enter and stay for the long-haul. Telecommunications activity tends to snowball. Once a critical mass is reached, more people are using BBSes and hence more want to run one. In any area of notable size there may be several or several hundred systems all competing for the finite pool of users and their limited spare time. For a humble novice-SysOp to enter the ranks of the truly-exalted old timers of the realm, s/he must make efforts and choose options that will make his/her BBS "really cool" and hence a place everyone wants to call. * DESIGNING A REALLY COOL BBS Naming your BBS is very important. Select a name that simply drips with the uniqueness of your board. Preferred examples include Pirate's Cove, [YOUR NAME HERE]'s Corner, Electronic Connection, The Dungeon, Satan's Lair, The Asylum, USS Enterprise, or anything dealing with "The Hitchhiker's Guide to the Universe" books. The first impression a user has of your system is the intro screen. While geeks may choose something modest that gives the BBS name and baud rates in one or two colors, it is essential to spend 40-50 hours using THE DRAW to make an awesome screen that contains all the ANSI colors and several references to all the k00l people who are your co-sysops. Long-distance callers especially appreciate screens that take 45 to 120 seconds to draw, and no system is complete without a crude drawing of a PC with flashing disk-access and modem lights. Adepts of the art will also make every effort to ignore computers that do not handle ANSI commands properly. Certain programs for the Amiga and the Mac will lock-up tight when subjected to obscure ANSI commands - especially those that remap the keyboard. If you, by chance, happen to have a 1200 baud modem it is critical that you animate your intro screen showing daggers flying through the air, and people vomiting, urinating or ejaculating. More action is better and will demonstrate to everyone that you have no life. Some anal-compulsives tend to feel spelling is important. It is in your best interest to ignore these idiots and use phonetics rather than the dictionary for your opening screen. * LOGON Truly great BBSes need to have SysOp announcements. These should be long- winded, obscure, and non-abortable. Special consideration should be made towards keeping the same one for 9 or 10 months. Requesting money in exchange for special access is also highly recommended - really absurd figures (E.G. $200) can be justified by phrases that promise to spend the money "to improve the board for everyone!!!". You should grovel shamelessly and repeatedly. If you can't manage to come up with anything sufficiently pathetic, it is acceptable to post "leech" lists, trivial system statistics, allow fellow "really cool" sysops to post animated announcements for their long-distance RADICAL WAREZ board and make slanderous attacks against other SysOps. * DEALING WITH USERS If you happen to solicit callers from areas that are long-distance to your BBS, be sure and make your logon process as long and involved as possible. Once the user spends 20 minutes answering every obscure question you can think of, it is vital to limit their access to nothing, thereby forcing them to call back again to see if you are "really cool". Anyone who calls more than three times should be considered a candidate for being a co-sysop. This gives them the ability to crash your system and lets half the user list see all the obscure data you have collected from the other half. Be sure that home phone numbers are prominently displayed. Anyone who calls your BBS will be more than happy to give free technical advice at 6:00am on Saturday morning. Female callers should also have their numbers made publicly available. Any real woman would "want it" from a 14 year-old stud such as yourself - call her up at 3:00 am and tell her what you have for her. Keeping your callers under an iron fist is very important. Chastise them repeatedly for playing games, downloading too much, or not posting messages. The more you bitch, the more likely they are to see the error in their ways and adhere to your policies. Though many geek sysops also use these methods, a "really cool" sysop will make threats like "If you guys don't start posting like right now I'm going to close the file section and we wouldn't want that now would we?" All BBS users like to be treated like children and thrive on these type of omniscient warnings. * MESSAGES AND THE ART OF NON-CONVERSATION All "really cool" BBSes have "war boards" where people can post messages they would never dare say face-to-face if conversing with a real human being. It is important to pick a scapegoat for this area and hound him mercilessly. Make the messages anonymous so that only your co-sysops know most of the truly spirited wars are simply you writing obscene notes to yourself. Once you have a thriving war board, turn every sub into a war board and bitch at the geeks who might want to talk about computers or politics or something equally stupid - especially if they should start a good debate about the federal budget (or something intelligent), on your "Movie" sub. If your BBS software happens to have special codes that display a user's own data, (E.G. MCI codes) be sure and make five or ten messages per week advertising the RADICAL PARTY!!!!!!!!!!! to be held at the user's address. Watching someone fall for this the 4,219th time is just as funny as it was the first time... Successful boards have as many message areas as the software will allow. Break each and every topic down into it's own area. For example, "Sports" can be broken down into "Football", "Baseball", "Soccer", "Tennis", "Ping- Pong", "Hockey", "Volleyball", "Rugby", "Basketball", "Curling", and "Water Polo". Introduce every base with the obligatory "This Hockey sub is for people who like hockey. Post your comments about hockey here" message. * FILEZ Filez should be the heart of your board. Special "elite" file areas should be set aside so that leeches may upload half the required files to the latest warez. If by chance some weirdo happens to upload something valuable, (E.G. all the disks to AutoCAD, Turbo C++, Wordperfect, etc) delete it to make room for Air Jordan's One- on-One Basketball - thereby saving yourself $20. * GETTING THE MESSAGE OUT Really cool SysOps need to post the same message on every BBS in town at least twice a week. Special attention should be paid to making involved screens using high-ASCII characters that will not print correctly on other systems. For example, ÍÍÍÍÍ (the horizontal box line) will show up as MMMMM on PC-board and Wildcat! systems. Since you don't read the messages on other systems, you wouldn't know that if I hadn't told you... * HOW TO STOP RUNNING A REALLY COOL BBS As in all things, there comes a time when the really cool BBS must end. This could be because of the expense, moving, or boredom. If you are in a network, it is vital that you simply turn off the phone line and never mention your closing to anyone - including the guy who has been holding 4 megs of netmail for you the last three weeks. What a dweeb. If you are running a non-network system, simply turn off the computer and yell obscene comments into the phone anytime someone happens to call. Though you are no longer a SysOp, be sure and request "visiting sysop" privileges on every board you call for the next several years. * CREDITS I wish to extend a heartfelt thanks to all those teenagers who have attempted to run a BBS on their paper route earnings. Though some have done a credible job with very little money, others have made calling their systems an bizarre experience I won't soon forget. Their dedication (all three weeks) and extra special attention to ANSI detail have made my journey through the world of BBSing a truly mirth-filled part of my daily life. It is inevitable that many people are going to become extremely annoyed over this "thesis". I seem to get more and more hatred E-mailed at me each and every time, but life is short and all I can propose to those who feel wounded is that if we can not laugh at ourselves, someone else will do it for us. Please address non-lethal comments to me, and complaints to 1@18407. Excuse me while I slip into my asbestos suit... ��������������������������������������������������������������������������������������